Arizona Facebook, Twitter, YouTube Expert #53086

I have 25 years of experience, and specialize in the field of online community management with specific knowledge in the areas of conflict resolution, customer service and brand protection. I have published on such topics as online civility, best practices and online moderation services. This is a high-stress position, but I am able to approach it with calmness and this approach translates to my clients. I am not easily rattled.

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