Oregon Operational Performance Expert #46987

I have 30 years of experience and specialize in the field of hospitality, hotel, travel, food and beverage, and restaurant operations with specific knowledge in the areas of competitive analysis, feasibility studies and operational performance. I have published on such topics as quality initiatives, business technology performance and hospitality start up organizations. I have testified on hotel and hospitality, competitive analysis, defining and measuring customer feedback and financial performance, budgeting and forecasting.

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